Frequently Asked Questions
Everything you need to know about your Braun timepiece and shopping experience.
What is the warranty period for Braun watches and clocks?
All Braun timepieces come with a 2-year manufacturer's warranty from the date of purchase, covering defects in materials and workmanship under normal use.
How long does shipping take and what are the costs?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy for watches?
If you are not completely satisfied, you can return your unworn item in its original packaging within 30 days of delivery for a full refund.
Are Braun watches water-resistant?
Most Braun watches have a water resistance rating of 3 ATM or 5 ATM. This makes them resistant to splashes and brief immersion in water, but they are not suitable for swimming or diving.
How do I change the battery in my Braun clock?
Our clocks typically use AA or AAA alkaline batteries. We recommend using high-quality brand-name batteries and replacing them once a year to ensure optimal movement performance.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by destination and typically range from 7 to 14 business days.